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Terms & Conditions and Privacy Policy

Last Updated and Effective: July 28, 2022

Please read these Terms and Conditions (“Terms” and/or “Terms and Conditions”) carefully before using the www.typingservice.org website (“Website”).

Introduction

Your access to and use of Website are conditioned on your full acceptance and compliance with these Terms and Conditions and this Website Privacy Policy, which are published on the Website and which are incorporated herein by reference (“Privacy Policy”). These Terms and Conditions and Privacy Policy are applied to all visitors, users and others who access or use this Website.

By accessing or using this Website, you agree to be bound by these Terms and Conditions and Privacy Policy. If you disagree with these Terms and Conditions and/or Privacy Policy or any part of them, you must not use this Website.

Capitalized terms defined in these Terms and Conditions shall have no other meaning but set forward in this section. The following terminology is applied to these Terms and Conditions, Privacy Policy and Refund and Revision Policy: “Client”, “You” and “Your” refers to you, the person accessing this Website and accepting these Terms and Conditions. “We”, “Us” and “Ourselves” refers to website. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Eligibility

By using our Services, you represent and warrant that (a) all registration information you submit to Website is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older and/or have full legal capacity to enter into legally binding relations; and (d) your use of the Services does not violate any applicable law, regulation. Your profile may be deleted and Services provided to you may be terminated without warning, if we believe that you are less than 18 years of age and/or do not have full legal capacity to enter into legally binding relations.

Provided Services

Subjected to full compliance with these Terms and Conditions, Website shall provide document typing and presentation design services, as described more fully below (“Services”).

Deliverable(s) shall mean all documents (e.g. presentations) and other outputs of Services developed or provided to clients under these Terms.

Material(s) shall mean handwritten notes, academic papers, PDF files, pictures, scanned pages, audio-, video files, books, journals, newspapers, interviews, online publications, etc., uploaded by clients to the order form.

Document typing services may include, but are not limited to, converting Materials into text or other format defined by clients and offered by us on the Website, typing documents based on a video or audio recording of the speech, proofreading, editing, formatting and re-formatting of documents or information.

You shall ensure that uploaded files are not damaged or corrupted, don’t contain viruses or programs that may harm the Website or our systems and can be opened normally and securely. All the texts shall be seen sufficiently clear not to create confusion about the meaning of the words, phrases and sentences. All audio and video files shall be recorded properly without any background noise interferences or defects. While we do our best to produce the most accurate Deliverable, regardless of the quality of the Material, you acknowledge and hereby agree that the Material that does not meet the abovementioned criteria may impact the quality of the Deliverable and cause it to drop below your expectations. Proceeding with the Materials with low quality may also result in more time and effort needed to produce Deliverables and a higher price for the Services, as determined by us.

We reserve the right to set or update the maximum limits for sizes of Materials and you shall abide by the limitations.

We will use reasonable business efforts to deliver the Services by the date specified in the order form, but any such dates are only estimates and are not entirely under our control, depending also on the clarity, completeness and comprehensiveness of your instructions and the quality of the Materials. We shall notify you in the event of delayed performance of the date specified in the order form, where you shall have an option to cancel the order. If you dont cancel the order, we continue with the Services and you would not be entitled to apply for a refund for such Services.

We may delete Materials from our servers at any time after competing an order. You shall not rely on us for storing your files.

Presentation design Services may include, but are not limited to, providing our Clients with presentations redesign, improving or creation from scratch by our PowerPoint service.

We reserve the right to use any relevant sources available unless you indicate some specific demands in this regard.

Please note that Services may be provided only to the users who submit an appropriate order form at the Website and the Website may charge fees for such Services. The Services are provided according to the provisions of these Terms and Conditions and the specific commercial provisions and policies (including Privacy Policy, Refund Policy, etc.) as detailed on the Website, and these provisions and policies may be amended or changed from time to time.

Placing an Order

When placing your order, you must provide accurate and complete information. You are solely responsible for any possible consequences and misunderstandings, in case you provide us with inaccurate and/or incorrect and/or unfaithful information. We may at our discretion refuse to accept any order or impose conditions for accepting the order.

Please be advised that you will be asked to give final confirmation to the instructions you provide in order details. Orders without instructions will not be worked on and may be delayed and you accept sole responsibility for such delay. You must not change the instructions once you placed an order. Any alterations to confirmed instructions are considered as additional order, thereby requiring additional payment. You may cancel an order prior to the commencement of Services or you will bear the cost of such Services.

Payment

All payments are due upon receipt. If the payment is not received or payment method is declined, the Client forfeits Services.

All fees are exclusive of all taxes and/or levies, and/or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes and/or levies, and/or duties. You agree to pay any such taxes that might be applicable to your use of the Services and payments made by you under these Terms.

If at any time you contact your bank or credit card company and decline or otherwise reject the charge of any payment, this act will be considered as a breach of your obligation hereunder and your use of the Services will be automatically terminated.

Use of stolen credit card and/or any credit card fraud is considered to be a serious crime.

Website closely cooperates with our payment provider to prevent and fight online fraud. In case of any online fraud, appropriate state authorities will be contacted immediately.

By doing a chargeback, you agree to give up all your rights to the Deliverable automatically. At the same time, you authorize the Website to publish the completed Deliverable and start the authorship procedure that will allow us to determine if you have used any parts of the Deliverable. All copyrights and other intellectual property rights in and to the Deliverable shall be assigned to the Website. In order to avoid any doubts, chargeback proceedings shall not be resulted in any penalties, and/or fines and/or any additional payments applied to you.

The Website reserves the right to change its prices at any time in its sole discretion and such changes or modifications shall be posted online at the Website and become effective immediately without need for further notice to any client and/or user.

By providing payment method information and authorizing payments, You warrant that:

  • You are legally authorized to provide such information;
  • You are legally authorized to make payments using the payment method.

As far as it’s allowed by applicable law and according to our Privacy Policy, you acknowledge and agree that we may use third-party service providers to process payments (payment facilitators).

In case you would like to save the payment method for future use, please read the following requirements introduced by Visa.

More Information on card details storing:

We are legally obligated to secure your consent to allow Us to store your card details for future use. As per our policy, We cannot process your payment before You agree to such storing.

What is a Stored Credential?

A stored credential (your card details) is information (including, but not limited to, an account number or payment token, last four digits of your credit/debit card) that is stored by a payment facilitators to process your future transactions.

How long will card details be stored?

Your card details will be stored by payment facilitators for 400 days since last being used for successful transaction.

How will your stored card details be used?

You can initiate a card-absent transaction where you do not need to enter your card details as payment facilitators uses the payment credential previously stored to perform the transaction. Examples include a transaction using your profile or staged digital wallets.

Your card details can be used by payment facilitators to process your future transactions such as:

  • Installment Payments: A transaction in a series of transactions that use a stored credential and that represent your agreement for the payment facilitators to initiate one or more future transactions over a period for a single purchase of goods or services.
  • Recurring Payments: A transaction in a series of transactions that use a stored credential and that are processed at fixed, regular intervals (not to exceed one year between transactions), representing your agreement for the payment facilitators to initiate future transactions for the purchase of goods or services provided at regular intervals.
  • Unscheduled Credential on File (UCOF): A transaction using a stored credential for a fixed or variable amount that does not occur on a scheduled or regularly occurring transaction date, where You has provided consent for the payment facilitators to initiate one or more future transactions. An example of such transaction is an account auto-top up transaction.

Can these terms change?

Yes, but all changes in the permitted use will require your agreement.

You will be notified of any changes to the consent agreement or any changes to the terms of use on your email and/or other contact details from your profile.

For stored credentials used for the purpose of transactions in Europe payment facilitators will provided notification for recurring transactions (seven business days) and for UCOF transactions (two business days) before any change to the agreement including date, amount, or how it is calculated.

Discount Policy

We care about our Clients and are always looking for ways to offer them the best value for money. One method we use is a discount system. The Website, at its sole discretion, shall have the right to provide our Clients with discount programs as described more fully and published on the Website.

Loyalty Program

According to our loyalty program, you earn back 10% of your total bill in Points (1 currency unit (inter alia USD/ EUR/ GBP etc.) = 1 Point) after you make your first order. Your Points are accumulated on your Credit Balance. “Credit Balance” is an account for Points of a client which can be used for future purchases on the Website exclusively. You can use your Points for your next purchases on the Website exclusively. Your Points cannot be refunded.

The validity period of Points is 9 months after they are added to your Credit Balance or activated. To save your Points, simply make the next order not later than 9 months after the previous purchase. If you don`t order any service from us within 9 months, all of your Points will be completely withdrawn from the Credit Balance without any recovery possibility. We will inform you about that a month before the withdrawal of your Points.

The discount may be obtained by the use of the promo code. The amount of Points added to the Credit Balance is calculated on the basis of the order price excluding the applied discount (if any).

Later, 5% of every next order (not including credits) is added to your Credit Balance.

Refunds

The Website will issue a refund to you only according to these Terms. The Website offers a 14-day money-back period for Deliverables (”Refund Period”). Refund Period begins on the date of client’s order deadline and expires on the last day of the Refund Period. In case you are not satisfied with any of the Services, you can submit a refund request according to these Terms within the Refund Period.

If the order is not completed and/or the Deliverable is not downloaded or delivered in its complete form by or to you, the full refund is issued at any time. In the event of order cancellation, the funds will be debited back only to the account of the initial payment within 5-7 business days from the time of cancellation request.

In other cases, We assess refund requests on a case-by-case basis as there are usually unique reasons as to why a refund request is made. Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.

In case we reimburse the money because of mistakes or some irrelevance to the initial instructions, our Quality Assurance Department, at its sole discretion, evaluates the quality of the Deliverable and refunds an amount comparable to the number of mistakes present in it and its deviation from client`s instructions.

The Website provides various methods of contact (i.e. email, telephone, message board, and live chat) to facilitate communication between you, us and the professional assigned to complete an order. Using any of these methods, our Customer Support Center is available to you at any time and will respond to any refund request or other issue promptly. However, if such a request is not received using any of the aforementioned methods within the Refund Period, we will not be obliged to honor or consider the above said request.

Should the Deliverable be delayed due to unexpected circumstances, from our side, we may provide compensation for the breach of the order deadline in the form of a credit or a discount to be used towards your next order with us.

Revisions

Any revision request or complaint in regards to a Deliverable that the Website has provided must be made within the revision period of 14 days (“Revision Period”). Revision Period begins on the date of client’s order deadline and expires on the last day of the Revision Period. After that point, no revision and/or complaint will be accepted. In case a request for revision is not submitted within the Revision Period, we tacitly accept that the client is satisfied with the Deliverable and requires no further actions to be taken in regards to the Deliverable unless extra payment is provided or a new order is placed.

Upon receiving your completed assignment you are entitled to a free revision should the Deliverable fail to meet your instructions or the defined requirements in any way. When this is the case, you are entitled to request as many revisions as may be required to make the Deliverable consistent and compliant with your instructions. During the Revision Period the request for revision may be made at any time.

All revisions must be based on the original order instructions. If at the time of the revision request you provide new, additional, or differing instructions, this will be interpreted as an application for a new order and thus, will require an additional payment. Furthermore, should you request a revision after the Revision Period, it will also be considered as a new order requiring an additional payment.

Verification

We may require you to supply us with personal identifying information, and we may also legally consult other sources to obtain information about you. By accepting these Terms and Conditions, you authorize us to make any inquiries we consider necessary to validate the information that you provide us with. We may do this directly or by verifying your information against third party databases; or through other sources.

Essentially, verification procedure involves, inter alia, confirming that the order is authentic and that the cardholder is aware of charges by placing a phone call to them, and in certain cases by requesting some additional documents to be submitted for verification to our Risk Department. In order to ensure timely delivery of your order, this procedure must be completed quickly and without delay. Therefore, it is vital to provide accurate and valid phone numbers. Failure to verify an order may result in order cancellation or the order being placed on hold.

You consent to our processing your personal information for the purposes of providing the Services, including for verification purposes as set out herein. You also consent to the use of such data for communicating with you, for statutory and accounting purposes. You acknowledge that you have read and consented to the Website’s Privacy Policy.

Limitations of Liability

We will not be liable to you and you shall reimburse, hold harmless, indemnify and defend us, our directors, officers, employees, agents, consultants, contractors, against claims arising out of use or misuse of your Materials or arising out of our use of your Materials in accordance with your instructions, as well as for damages arising out of or in connection with your use of this Website. The latter includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential and incidental damages.

You shall be solely responsible for the Material and it is lawful, legally obtained, legally uploaded, and rightfully owned by you, does not infringe any intellectual property or any other rights of any third party.

Disclaimer

The materials on the Website are provided ‘as is.’ The Website makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Website does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site. We make no representations that the Website is appropriate or available for all jurisdictions. Those who access or use the Website from other jurisdictions are entirely responsible for compliance with all applicable foreign; the United States, federal, state, and local laws and regulations.

Copyright

We acknowledge and agree that you continue to own the intellectual property rights arising out of your Materials even after termination or expiration of these Terms and Conditions.

Upon your acceptance of the Deliverable(s), we assign to you our right, interest and title to the Deliverables, except that we may not assign (and therefore exclude from the scope of the assignment) all third-party sources incorporated into the Deliverable(s).

You grant us and our subcontractors a fully paid-up, non-exclusive, royalty-free non-transferable license to use (including by copying and modifying) any Materials for the purposes of providing the Services to you.

Upon your prior written consent, you hereby grant to us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to reproduce, publicly display, publicly perform, distribute, and otherwise use (on our Website, promotional materials, and elsewhere) the completed Deliverable(s) to show other clients and/or prospective clients examples of our services.

You represent and warrant that you own the intellectual property rights in or have the right to grant us permission to use your Materials and that the use of your Material by us and our subcontractors does not infringe the intellectual property rights of any third party.

Testimonials

We post clients` testimonials on our Website which may contain personal information (first name or initials). Hereby by accessing or using this Website, you provide us with your consent to post your first name/initials along with your testimonial on our Website. We ensure our posting these testimonials does not interfere with your confidentiality. If you wish to request the removal of your testimonial, you may contact us at [email protected].

You acknowledge that if you send us any testimonials, comments, suggestions, ideas, notes, concepts or other information, (collectively, the “Information”), you grant us the irrevocable, perpetual right to use, alter, publish or delete the Information for any purpose whatsoever without any compensation. You must not do any of the following:

  • submit false, inaccurate, or misleading information;
  • edit or otherwise modify any content on the Website;
  • send the Material that infringes on any other intellectual property rights of others or on the privacy rights of others;
  • send the Material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity;
  • promote sexually explicit or pornographic material;
  • send the Material that reveals trade secrets, unless you own them or have the permission of the owner;
  • intentionally or unintentionally violate or encourage conduct that would violate any local, state, or federal law;
  • attempt to breach the security of the Website;
  • send advertisements, promotional materials, chain letters or pyramid schemes, spam, mass mailing or other solicitations of business; or impersonate another person.

Notification of Changes

We reserve the right to change these Terms and Conditions at any time and your continued use of the Website will signify your acceptance of any adjustment, improvements and/or alterations to these Terms and Conditions. You are, therefore, advised to re-read these Terms and Conditions on a regular basis.

Governing Law

The laws of Gibraltar, excluding its conflicts of law principles, govern this Agreement and your use of the Service.

This Website is owned and operated by BrainUp Limited (120371) registered at 5-9 Main Street, Gibraltar.